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    Shape the Future of Passenger Experience

    湖北体彩11选五走势图 www.ata007.com Learn how to improve the passenger travel experience and optimize your operational costs.

    Global passenger traffic is expected to double to 8.2 billion by 2037.  Over the next two decades, the forecast anticipates a 3.5% compound annual growth rate leading up to the doubling in passenger numbers from today's levels. ?

    These figures underline the industry challenges to provide passengers with a seamless, secure and efficient end-to-end journey that is highly personalized. To enable this vision, industry stakeholders will need to embrace a “passenger-centric” mindset and to adapt to market trends and new technology when implementing products and services that meet their passengers’ expectation.

    Passenger Experience 

    Passenger Processing Design and Implementation, 2 day workshop (New)
    Passenger self-service solutions such as automated bag drops or self-boarding gates provide passengers with more options during their journey at the airport while reducing queues. Learn about the key requirements, considerations and best practices when implementing self-service solutions as well as introducing biometrics to the end-to-end journey. 

    Re-imagining Passenger Experience through Design Thinking, 2 day workshop (New)
    Many companies who seek to innovate and exceed customer expectations have started adopting a "design thinking" approach to business challenges and product development. This workshop will provide you with the skills and tools to promote a “design thinking” culture and facilitate workshops within your organization.

    Transforming Customer Data into Actionable Insight, 2 day workshop (New)
    As passengers are increasingly connected and look for an experience that is personalized, context-based and seamless, airlines need to look at data and analytics to gain valuable insights on passenger behavior and motivations for buying their products and services. Learn about key passenger satisfaction drivers and use competitive analysis tools to enhance profitability and increase market share.

    Baggage Management

    Baggage Claims and Proration, 3 day classroom
    When a bag is mishandled then the cost to recover that bag is shared between airlines. There are certain rules and process that airlines have to follow, including recently updated IATA Resolution and new profiles. Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. 

    Baggage Tracking Compliance and Implementation, 3 day classroom
    Resolution 753 on baggage tracking came into effect in June 2018 where IATA members are required to maintain an accurate inventory of baggage. The aim of Resolution 753 is to encourage airlines to further reduce baggage mishandling by implementing cross-industry tracking for every baggage journey. This course will provide you with the knowledge required to ensure compliance and implement baggage tracking solutions.

    Facilitation and Passenger Data

    Management of Aviation Facilitation, 5 day classroom
    This course focuses on the crucial areas of travel authorization, passenger data, immigration, risk assessment, and terminal capacity with the aim to provide a secure, seamless and efficient “end-to-end” passenger experience.

    Passenger Data Exchange Programs (API/PNR), 3 day classroom
    This course answers your questions about Advanced Passenger Information (API), Interactive API (IAPI) and Passenger Name Record (PNR) data, as well as the many standards currently used to transmit them. Building on the API-PNR Toolkit, the practical exercises in this course will also help you understand the steps to building a data program in alignment with international standards. The course will also review existing legal requirements related to API and PNR.

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  • 水乡“大花园”迎来投资热 2019-06-19
  • 你反来复去说1+1=2,真痴呆了?你应该讲点其他的吧,譬如,1+1=2,是客观事实还是规律,是真理还是谬误。 2019-06-18
  • 全国公安向党和人民交上满意答卷 2019-06-18
  • 机关党建创新案例集锦 2019-06-16
  • 解说米勒谈WE:LPL夏季赛夺冠可能性不大 2019-06-16
  • 南昌婴儿安全岛何时开放 2019-06-12
  • 2018 Yorkville Exotic Car Show kicks off in Toronto - Culture News - CQNEWS 2019-06-12
  • 【加拿大房产网加拿大新房加拿大房产信息网】 2019-06-10
  • 央行调查:36.5%的居民 预期下季度房价上涨 ——凤凰网房产济南 2019-06-05
  • 央行调查:36.5%的居民 预期下季度房价上涨 ——凤凰网房产北京 2019-06-05
  • 报道新闻记录历史 70载人民日报见证中国发展大事 2019-05-31
  • 联播快讯:第五届中国-南亚博览会今天开幕 2019-05-28
  • “调图”奏响美好出行新篇章 2019-05-28
  • 王东明在河北调研深化工会改革创新和产业工人队伍建设改革情况 2019-05-25
  • 5月一二三线城市房价环比都涨了,后续会咋样? ——凤凰网房产北京 2019-05-25